Workflow for Developing Integrations in Oracle Integration Cloud (OIC)

Oracle Integration Cloud (OIC) simplifies the development of integrations by providing a structured workflow. Whether you're connecting applications, automating processes, or enabling data synchronization, following a step-by-step process ensures a seamless implementation. In this blog, we’ll explore the complete workflow for developing integrations in OIC, along with practical examples.


Step 1: Create a Project Workspace

A project workspace in OIC helps organize related integrations, connections, lookups, and resources in one place.

Example: Suppose you need to integrate a CRM application with an ERP system to synchronize customer orders. Start by creating a project named "CRM-ERP Integration" to group all resources related to this workflow.

Steps to Create a Project:

  1. Navigate to the Projects tab in OIC.

  2. Click on Create Project and provide a name and description.

  3. Once the project is created, it becomes a centralized location for managing integrations.


Step 2: Build Connections

Connections in OIC are endpoints used to send or receive data between applications.

Example: Create connections to Salesforce (CRM) and Oracle ERP Cloud.

  • Use the REST Adapter to connect with Salesforce.

  • Use the SOAP Adapter to connect with Oracle ERP.

Steps to Build Connections:

  1. Go to the Connections tab and click Create Connection.

  2. Select the required adapter (REST, SOAP, FTP, etc.).

  3. Provide connection details such as endpoint URL and authentication credentials.

  4. Test the connection to verify connectivity.


Step 3: Develop the Integration

Now that connections are ready, create an integration workflow to define how data moves between systems.

Example: Trigger the integration when a new customer order is created in Salesforce and update the order details in Oracle ERP.

Steps to Develop an Integration:

  1. Select Create Integration and choose the appropriate integration style—App-Driven, Scheduled, or Event-Driven.

  2. Use the REST Adapter as the trigger to capture new orders from Salesforce.

  3. Map incoming fields (e.g., Customer Name, Order ID) to match the format required by Oracle ERP.

  4. Add error-handling actions, such as email notifications for failed transactions.


Step 4: Map Data Fields

Mapping defines how data is transformed as it flows between applications.

Example: Map Salesforce fields (e.g., AccountID) to Oracle ERP fields (e.g., CustomerID).

Steps to Map Data Fields:

  1. Open the Mapper tool within the integration.

  2. Drag and drop fields from the source to the target.

  3. Use functions like concat() to format data (e.g., combining First Name and Last Name into Full Name).

  4. Validate mappings to ensure compatibility.


Step 5: Test the Integration

Before deploying, test the integration to ensure it behaves as expected.

Example: Submit a test order in Salesforce and verify whether it appears in Oracle ERP.

Steps to Test Integration:

  1. Activate the integration.

  2. Use tools like Postman or directly trigger the endpoint to send sample data.

  3. Check logs and the Activity Stream in OIC to verify success or identify errors.

  4. Fix errors if any and re-test.


Step 6: Deploy and Activate the Integration

After successful testing, deploy the integration to production.

Example: Schedule the integration to run every hour to capture real-time order updates.

Steps to Deploy Integration:

  1. Export the integration from the development environment.

  2. Import it into the production environment.

  3. Update endpoint URLs and credentials to match the production setup.

  4. Activate the integration and monitor its performance.


Step 7: Monitor and Optimize Performance

Once the integration is live, monitoring ensures that it continues to run efficiently.

Example: Track failed orders and retry processing automatically.

Steps to Monitor Integration:

  1. Use the Observability Dashboard in OIC to track instance statuses.

  2. Set up email notifications for failures or long-running tasks.

  3. Review logs and errors for debugging.

  4. Optimize performance by analyzing trends and reducing data size where possible.


Conclusion

Developing integrations in Oracle Integration Cloud (OIC) involves a systematic workflow—from setting up connections to monitoring performance. By following these steps, businesses can create robust and scalable integrations that streamline processes and improve efficiency. Whether you’re integrating Salesforce with Oracle ERP or automating data flows, OIC provides all the tools you need to succeed.